This Privacy Policy explains what personal data din999 collects from players, why it is collected, how it is used and stored, who it may be shared with, and what rights you have over your own information. Please read this document carefully before registering an account or using any din999 service.
Six core principles that govern how din999 handles the personal data of every Pakistani player on the platform.
din999 collects only the personal data that is strictly necessary for the purpose declared at the time of collection. Your data is never repurposed without your knowledge or a new lawful basis.
din999 does not collect data it does not need. Registration requires only the minimum information necessary to open an account, verify your age, and process PKR payments via JazzCash, EasyPaisa, or bank transfer.
All personal data held by din999 is encrypted at rest using AES-256 encryption. CNIC images and KYC documents are stored on access-controlled servers with strict role-based permissions limiting who within din999 can view them.
You have the right to access, correct, export, and in certain circumstances delete your personal data held by din999. Requests are processed within 30 days. See Section 9 for the full list of your data rights.
Where din999 shares data with third parties — payment processors, game providers, or compliance partners — those parties are contractually bound to the same data protection standards applied by din999 itself.
din999 does not sell, rent, or commercially trade your personal data to any third party. Your data exists to service your account and protect the integrity of the platform — nothing else.
The data controller responsible for your personal data collected through the din999 Platform at din999.net is the operator of din999, an internationally licensed online gaming company. References to "din999", "we", "us", or "our" throughout this Privacy Policy refer to that entity in its capacity as data controller.
For all privacy-related enquiries, access requests, correction requests, or complaints, the designated Data Protection Contact at din999 can be reached by email at [email protected] with the subject line "Privacy Request — [your registered mobile number]". Response times are within 5 business days for general privacy queries and within 30 calendar days for formal data subject rights requests.
din999 collects the following categories of personal data from players registered on the Platform. The specific data collected depends on the stage of your relationship with din999 and the services you use.
When you open a din999 account, we collect: your full legal name as it appears on your CNIC; your date of birth; your Pakistani mobile number (used as your primary account identifier); your email address; and your chosen account password (stored as a cryptographic hash — the plaintext password is never stored or accessible by din999 staff).
Before processing your first withdrawal, din999 is required to verify your identity under its international gaming licence obligations. KYC data collected includes: a copy of your Computerised National Identity Card (CNIC) — both sides; a selfie or live photo for biometric comparison against your CNIC photograph; and, where applicable, proof of your payment method ownership (such as a screenshot of your JazzCash or EasyPaisa wallet showing your registered mobile number matching your din999 account).
din999 records all deposits and withdrawals associated with your account, including: transaction amounts in PKR; payment method used (JazzCash, EasyPaisa, HBL, UBL, Allied Bank, Meezan Bank, SadaPay, or USDT TRC20); transaction timestamps; payment reference numbers; and the running balance of your Real Money Balance and Bonus Balance.
din999 records your gaming activity on the Platform for operational, regulatory, and responsible gaming purposes. This includes: games played; bet amounts and outcomes; session start and end times; PSL, cricket, and other sports bets placed; and any responsible gaming tool activations (deposit limits, session timers, self-exclusion requests).
din999 automatically collects certain technical data when you access the Platform, including: your IP address; device type, model, and operating system; browser type and version; your approximate geographic location derived from IP; session duration and click-path data within the Platform; and login timestamps and session identifiers.
When you contact din999 customer support via live chat or email, we retain the content of those communications together with the date, time, and resolution outcome. This data is used for quality assurance, dispute resolution, and staff training.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration | Name, mobile number, email, DOB | Account creation & login |
| KYC / Identity | CNIC copy, selfie, payment proof | Age & identity verification |
| Financial | Deposit/withdrawal history, PKR balances | Payment processing & AML |
| Gaming Activity | Bets placed, games played, session times | Platform operation & responsible gaming |
| Technical | IP address, device type, browser | Security & fraud prevention |
| Communications | Live chat transcripts, support emails | Dispute resolution & QA |
din999 collects personal data through the following channels:
din999 processes your personal data only where a valid lawful basis exists. The lawful bases applicable to din999's data processing activities are:
din999 uses your personal data for the following purposes:
din999 does not sell, rent, or commercially trade your personal data. We share your data only with third parties where it is necessary to deliver the services you use, comply with legal obligations, or protect the integrity of the Platform. Third parties with whom din999 may share your data include:
JazzCash, EasyPaisa, HBL, UBL, Allied Bank, Meezan Bank, SadaPay, and USDT TRC20 blockchain infrastructure receive transaction data necessary to process your deposits and withdrawals. Each payment processor operates under its own privacy policy and is independently responsible for data it processes on its own systems.
din999 uses a third-party KYC verification provider to validate CNIC documents and perform biometric comparison. Your CNIC image and selfie are transmitted to this provider over encrypted connections solely for the purpose of identity verification. The provider is contractually prohibited from using your data for any other purpose.
Live casino providers including Evolution Gaming and Pragmatic Play Live, and slots providers including Pragmatic Play, NetEnt, and Microgaming, receive a pseudonymous player identifier (not your name or CNIC) to manage your session within their game environments. These providers do not receive your full personal profile.
din999 uses specialised fraud detection and AML compliance services that process transaction metadata and device fingerprints to identify suspicious activity. These services process data on din999's behalf under strict data processing agreements.
din999 will disclose personal data to licensing authorities, law enforcement agencies, or courts where required to do so by law, court order, or regulatory direction — including AML reporting obligations under din999's international gaming licence.
As an internationally licensed operator, din999 stores and processes data on servers that may be located outside Pakistan. Where your personal data is transferred outside your country of residence, din999 ensures that appropriate safeguards are in place to protect that data, including contractual protections consistent with internationally recognised data transfer standards.
KYC documents, including CNIC images, are stored on encrypted, access-controlled servers with geographic and role-based access restrictions. Where third-party processors (such as the KYC verification partner or fraud detection service) are located in jurisdictions outside Pakistan, din999 contractually requires those processors to apply data protection standards materially equivalent to those applied by din999.
din999 retains personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with legal and regulatory obligations. The following retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Regulatory & AML compliance |
| KYC / CNIC documents | Duration of account + 5 years after closure | Licensing obligation |
| Financial transaction records | 7 years from transaction date | AML regulations |
| Gaming activity logs | 5 years from session date | Responsible gaming & dispute resolution |
| Customer support communications | 3 years from last interaction | Dispute resolution & QA |
| Marketing consent records | Until consent is withdrawn + 2 years | Consent audit trail |
| Technical / IP access logs | 12 months | Security & fraud prevention |
Upon expiry of the applicable retention period, din999 securely deletes or anonymises your personal data so that it can no longer be attributed to you.
As a player whose personal data is processed by din999, you have the following rights. To exercise any of these rights, contact din999 at [email protected] with subject line "Privacy Request".
Request a copy of all personal data din999 holds about you. din999 will provide this within 30 calendar days.
Request correction of inaccurate or incomplete personal data. Account details can be updated by contacting din999 support.
Request deletion of your personal data where it is no longer needed, subject to din999's regulatory retention obligations which may override this right.
Request that processing of your data be restricted while a dispute about accuracy or lawfulness is being resolved.
Request a machine-readable export of personal data you have provided to din999, where technically feasible.
Object to processing based on legitimate interests, including profiling. You may withdraw marketing consent at any time with immediate effect.
din999 uses cookies and similar tracking technologies on the Platform to enable core functionality, maintain your login session, and analyse Platform usage patterns.
These cookies are strictly necessary for the Platform to function. They maintain your login session, store your language preferences, and enable the cashier to process transactions. Essential cookies cannot be disabled without rendering the Platform non-functional.
din999 uses first-party analytics to understand how players navigate the Platform — which game categories are most visited, where players spend time, and where friction in the user journey occurs. This data is collected in aggregate and is not linked to individual player identities.
Certain cookies support din999's fraud prevention and session security infrastructure, including CSRF protection tokens, device fingerprinting signals, and login anomaly detection. These cookies are essential to account security and cannot be disabled.
din999 does not use third-party advertising cookies or behavioural tracking cookies for the purpose of serving targeted advertisements. No advertising network cookies are loaded on the din999 Platform.
din999 may send you promotional communications — including PKR bonus offers, PSL betting promotions, reload bonuses, and VIP programme updates — by SMS to your registered Pakistani mobile number and by email to your registered email address, where you have provided consent to receive marketing at the time of registration or subsequently.
You may withdraw your marketing consent at any time by: contacting din999 support at [email protected]; using the unsubscribe link included in any promotional email; or replying STOP to any promotional SMS. Withdrawal of marketing consent does not affect transactional notifications (deposit confirmations, withdrawal updates, KYC status) which are sent regardless of marketing preference as they relate to your account and contracted services.
din999 is strictly an adults-only platform. No person under the age of 21 may register an account, deposit funds, or access any gaming service on the din999 Platform. din999 does not knowingly collect personal data from persons under 21 years of age.
If din999 determines, through the KYC verification process or otherwise, that an account holder is under 21, the account will be immediately suspended, all data associated with that account will be retained solely for the purpose of regulatory reporting and the prevention of re-registration, and any real money deposits will be returned via the original deposit method.
din999 implements a multi-layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
In the event of a data security incident that affects your personal data and creates a material risk to your rights, din999 will notify you without undue delay and provide guidance on steps you can take to protect yourself.
din999 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or operational procedures. When material changes are made, din999 will notify registered players by email to the address on file and by a prominent notice displayed on the Platform at the time of next login.
The "Last Updated" date at the top of this policy reflects the date of the most recent revision. Your continued use of the din999 Platform following notification of changes constitutes your acceptance of the revised Privacy Policy. If you do not accept the revised policy, please contact din999 to discuss account closure before continuing to use the Platform.
For any privacy-related queries, data rights requests, or concerns about how din999 processes your personal data, please contact the din999 Data Protection Contact:
If you are not satisfied with din999's response to a privacy complaint, you have the right to escalate your complaint to the independent data protection supervisory authority in the jurisdiction of din999's registration, details of which are available in the Platform's licensing information section.
AES-256 encryption, zero data sales, and full CNIC-verified account security. Sign in to your din999 account and access PSL cricket betting, live casino, and 700+ slots — all in PKR.